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Company Policy

Company Policy

Cancellation Policy due Covid 19 pandemic restriction:

  • Commits to 24-month free covid-reschedule if
  • Customer contracted the virus
  • Customer unable to fly out/in country of residence/destination

  • No need to reschedule and prefer to get the refund:  80% Deposit refundable.
  • Refund date will be after 30 days of client’s selected trip.   

Liveaboard cancellation policy

  • 60days or more prior scheduled trip : Deposit refunded (minus 3000 Baht + bank charges)
  • less than 60 days: no refund but you can postpone to the next available trip.
  • Less than 30 days before the departure date: No refund

Courses and Day Trips Cancellation

  • Until the day prior the start of the activity : deposit refunded (minus bank charges)
  • On the start date : no refund. This includes no-show situations.