Cancellation Policy due Covid 19 pandemic restriction:
- Commits to 24-month free covid-reschedule if
- Customer contracted the virus
unable to fly out/in country of residence/destination
- No need to reschedule and prefer to get the refund: 80% Deposit refundable.
- Refund date will be after 30 days of client’s selected trip.
Liveaboard cancellation policy
- 60days or more prior scheduled trip : Deposit refunded (minus 3000 Baht + bank charges)
- less than 60 days: no refund but you can postpone to the next available trip.
- Less than 30 days before the departure date: No refund
Courses and Day Trips Cancellation
- Until the day prior the start of the activity : deposit refunded (minus bank charges)
- On the start date : no refund. This includes no-show situations.